Legal

Privacy Policy

Last updated: May 15, 2025  ·  Applies to all Verflux accounts and visitors
The short version: We collect only what we need to run the platform. We do not sell your data. We do not use your research data for advertising or AI training. You can delete your account and all associated data at any time.

1. Who We Are

Verflux is a browser-based systematic review and meta-analysis platform. References to "we", "us", or "Verflux" in this policy refer to the Verflux development and operations team. You can contact us at support@verflux.app.

2. What We Collect and Why

Data typeWhat it includesWhy we collect it
Account dataName, email address, hashed password, institution (optional)To create and authenticate your account
Research dataStudy titles, abstracts, extracted data, analyses, risk of bias ratingsTo provide the platform's core functionality
Payment dataTransaction IDs, plan purchased, amount paidTo fulfil your purchase and maintain your plan status
Usage dataPages visited, features used, browser type, approximate locationTo improve the platform and diagnose technical issues
Communication dataMessages sent via the contact formTo respond to your enquiries

3. What We Do Not Collect

4. How We Use Your Data

We use your data solely to:

We will never send you unsolicited marketing emails without your explicit consent. If you opt in to product updates, you can unsubscribe at any time.

5. Data Sharing

We do not sell, rent, or trade your personal data. We share limited data only with the following categories of trusted service providers, strictly as necessary:

All service providers are bound by data processing agreements and may not use your data for their own purposes.

6. Collaborators and Project Sharing

When you invite a collaborator to a project, they will be able to see the project title and the studies and data within that project. They will not see your billing information, account credentials, or other projects. You control who is invited and can revoke access at any time from the Collaborators page.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete all associated personal data and research data within 30 days, except where retention is required by law (e.g. financial transaction records, which are retained for up to 7 years for tax compliance purposes).

8. Security

We implement industry-standard security measures including:

No system is completely immune to breach. If a security incident affecting your data occurs, we will notify affected users within 72 hours of becoming aware of it.

9. Cookies

Verflux uses only essential cookies necessary for the platform to function — specifically, a session cookie that keeps you logged in. We do not use advertising cookies, analytics cookies from third parties, or any cookie that tracks you across other websites.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, email support@verflux.app. We will respond within 30 days.

11. Children's Privacy

Verflux is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify users by email. Your continued use of Verflux following any update constitutes acceptance of the revised policy.

Privacy questions? Email support@verflux.app. We take privacy seriously and respond to all enquiries within 48 hours.